Subtheme | Representative Quotes |
---|---|
Recovery focus | • Recovery is about identifying the consumer’s needs and where they want to go as far as either maintaining or improving their wellbeing or quality of life (Support Facilitator). • The way their program is built is around recovery, and the language that they use speaks to that. And that’s different from a lot of other community mental health services (Community Support Worker). |
Coordination Role | • Cornerstone is the relationships that you have with other organisations and an understanding of what our needs are as an organisation (Consortium Manager). • Coordinated care is that wrap around care for them. That means bringing in the services that they need at the time that they need it (NBMML Staff). |
Person centred | • Client driven and individually tailored and that is one of the beauties of the program (Consumer Rep). • That’s embedded in the recovery frame work, they [client] drive – they’re driving (NBMML Staff). |
Lack of Understanding | • On ground level, we’ve seen the lack of knowledge and understanding of what Partners in Recovery is about and we educate (Support Facilitator). • A lot of people were confused as to what they actually do and how to contact them and engage their services (Consortium staff). • There have actually been incidences where Partners in Recovery workers appeared to work under a case management model (Health care provider). |