| Interrogation not reported | Hypothesis not reported | Severity not reported |
---|
n = 16/748 | n = 432/748 | n = 449/748 |
---|
uOR [95% CI] x | p + | uOR [95% CI]x | p + | uOR [95% CI]x | p + |
---|
Patient characteristics |
Sex, reference male | 1.3 [0.4–3.8] | ns | 1.1 | ns | 0.9 [0.7–1.2] | ns |
Age, years | | ns | | ns | | ns |
Infant < 1 | 0.9 [0.1–8.2] | | 0.8 [0.4–1.4] | | 0.8 [0.5–1.5] | |
Child < 15 | 0.9 [0.2–3.5] | | 1.5 [1.0–2.1] | | 1.2 [0.8–1.7] | |
Adult 15–64 | Ref. | | Ref. | | Ref. | |
Adult ≥65 | 1.1 [0.3–3.8] | | 1.3 [0.9–1.8] | | 1.3 [0.9–1.8] | |
Caller | | ns | | ns | | ns |
Patient | Ref. | | Ref. | | Ref. | |
Bystander | 0.3 [0.1–1.0] | | 1.2 [0.8–1.6] | | 1.1 [0.8–1.5] | |
Other | 1.2 [0.3–4.8] | | 1.3 [0.8–2.3] | | 1.0 [0.6–1.8] | |
RFE | | ns | | ns | | ns |
Cardiovascular | 2.5 [0.3–21.5] | | 1.2 [0.5–2.8] | | 0.4 [0.2–0.9] | |
Digestive | 1.3 [0.3–5.1] | | 1.5 [1.1–2.3] | | 0.9 [0.6–1.4] | |
General | (ref) | | (ref) | | (ref) | |
Osteoarticular | 0.9 [0.1–7.3] | | 0.8 [0.5–1.4] | | 1.3 [0.7–2.1] | |
Respiratory | 2.8 [0.5–14.2] | | 0.6 [0.3–1.1] | | 1.3 [0.7–2.4] | |
Potentially severe RFEa | 2.3 [0.6–8.2] | ns | 0.8 [0.5–1.3] | ns | 0.8 [0.5–1.3] | ns |
Time and day |
Time of call | | ns | | ns | | * |
8:00–00:00 am | Ref. | | Ref. | | Ref. | |
00:00–4:00 am | 1.1 [0.3–3.3] | | 0.8 [0.6–1.2] | | 0.6 [0.4–0.8] | |
4:00–8:00 am | 0.8 [0.2–3.6] | | 1.1 [0.7–1.6] | | 0.8 [0.5–1.3] | |
Day | | * | | ns | | ns |
Weekday | Ref. | | Ref. | | Ref. | |
Weekend | 0.8 [0.1–7.2] | | 1.1 [0.6–1.9] | | 0.5 [0.3–0.9] | |
Public holiday | 14.7 [2.9–73.2] | | 0.8 [0.3–2.2] | | 0.8 [0.3–2.3] | |
Holiday | 1.1 [0.3–3.8] | | 0.9 [0.7–1.3] | | 0.7 [0.5–1.1] | |
Emergency call centre |
Workforce (triage) |
Assistants, n |
3 | Ref. | | Ref. | | Ref. | |
> 3 | 0.9 [0.6–1.4] | ns | 0.9 [0.8–1.1] | ns | 1.2 [1.1–1.4] | * |
Workload |
Incoming calls (monthly), n |
Assistants |
≤ 30,000 | Ref. | | Ref. | | Ref. | |
> 30,000 | 0.8 [0.5–1.3] | ns | 0.9 [0.8–1.1] | ns | 1.2 [1.1–1.3] | * |
Physicians | | | | | | |
≤ 9700 | Ref. | | Ref. | | Ref. | |
> 9700 | 0.8 [0.5–1.3] | ns | 0.8 [0.7–0.9] | * | 1.2 [1.1–1.4] | * |
Call duration, s (mean) |
Assistants |
≤ 48 | Ref. | | Ref. | | Ref. | |
> 48 | 1.1 [1.1–1.1] | * | 1.1 [1.1–1.1] | ** | 1.1 [1.1–1.1] | * |
Physicians | | | | | | |
≤ 147 | Ref. | | Ref. | | Ref. | |
> 147 | 1.3 [0.8–2.5] | ns | 1.2 [1.1–1.3] | * | 1.1 [0.9–1.1] | ns |
Telephone occupation rate, % |
Assistants |
≤ 26.1 | Ref. | | Ref. | | Ref. | |
> 26.1 | 0.9 [0.5–1.3] | ns | 0.9 [0.8–1.1] | ns | 1.3 [1.1–1.5] | ** |
Physicians | | | | | | |
≤ 33.7 | Ref. | | Ref. | | Ref. | |
> 33.7 | 0.5 [0.3–0.9] | * | 0.8 [0.7–0.9] | * | 1.1 [1.0–1.3] | ns |
Field |
Mobile GPs (per 1-GP increase), n |
1 | Ref. | | Ref. | | Ref. | |
> 1 | 1.0 [0.6–1.6] | ns | 1.1 [0.9–1.2] | ns | 1.1 [1.0–1.3] | ns |
- RFE reasons for encounter, uOR unadjusted odds ratio, x: logistic regression, +: Wald test
- a: cardiac (chest pain, palpitations, dizziness/fainting/syncope), respiratory (acute dyspnea) or neurological (fainting, seizures, acute headache, meningitis syndrome), ns: non significant
- *: p < 0,05, **: p < 0,001