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Table 2 Waiting time and consultation time by variables categories

From: Association of waiting and consultation time with patient satisfaction: secondary-data analysis of a national survey in Peruvian ambulatory care facilities

Subgroups

Mean (95% CI) *

Absolute Frequency (percentages *)

Waiting time

Consultation time

Patient satisfaction

Overall population

104.2 (91.0–117.4)

12.1 (11.4–12.7)

9198 (73.7)

Health system**

 MOH-RG

147.5 (129.3–165.8)

12.3 (11.4–13.2)

4180 (72.0)

 Social Security

81.5 (65.7–97.3)

11.3 (10.2–12.4)

3989 (64.9)

 Armed Forces and Police

55.7 (37.5–73.9)

10.7 (8.6–12.8)

425 (90.9)

 Private

41.5 (34.7–48.3)

14.4 (12.1–16.8)

604 (93.2)

Health care level

 Level I

110.9 (83.2–138.6)

10.6 (9.3–12.0)

1824 (73.0)

 Level II

97.6 (79.9–115.2)

11.9 (10.8–13.0)

5770 (72.3)

 Level III

105.5 (78.6–132.4)

13.4 (12.6–14.2)

1604 (75.8)

Region**

 Coast

116.4 (98.3–134.5)

11.2 (9.9–12.4)

2618 (64.1)

 Highlands

109.2 (85.3–133.0)

11.1 (10.5–11.8)

2006 (74.4)

 Jungle

121.6 (103.3–139.9)

10.6 (10.1–11.0)

3536 (63.9)

 Lima city

94.6 (70.9–118.2)

13.0 (12.0–14.1)

1038 (81.6)

  1. *Weights and design effect of the survey’s complex sampling were included to calculate percentages. **p < 0,001 for chi-2 test for evaluation between patient satisfaction and variables. CI Confidence Interval, MOH-RG Ministry of Health and Regional Governments