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Individual-related (patient-centered) factors
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Demographic factors
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Age
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Gender
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Educational level
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Marital Status
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Job type
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Ethnicity
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Cognitive factors (beliefs)
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Health literacy
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Patient knowledge
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Health importance degree for the individual and health motivations
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Individual’s recognition and perception from nature
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Previous experience
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Religious beliefs’ perception and believing
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believe in specialisms
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cultural features and values
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Ethnic-religious beliefs
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Folk perspectives and non-professional interventions
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Individual’s perception, expectations and judgment from treatment period
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Medications effectiveness perception
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Mental stereotypes
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Reasoning power and decision- making attitudes
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Forgetfulness
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Psychological factors (negative attitudes toward treatment)
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Fear of disclosing information (stigmatization)
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Obsession
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Depression and weakness
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Anxiety
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Fear and denial
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Behavioral factors
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Behavioral habits and individual’s ability to change them/behavioral habits and lifestyle
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Disease-related factors
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Disease type
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Disease stage and severity
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comorbidities (disease complexity and having chronic diseases)/ Underlying diseases
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Therapy-related factors
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Route of administration
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Treatment complexity
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Duration of the treatment period
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Medication side effects
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The healthcare provider-related (healthcare system) factors
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Individual attributes
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Ethics and behavior (professional ethics)
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Background and experience
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Therapist’s literacy
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Fame
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communication and patients’ trust in physicians
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The extent of doctor’s recognition from patients and doctor’s decision-making attitude (prescribing a lot or few amounts of medications)
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Power enforcing attitude (therapist to patient)
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Professional principles
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Enough time (therapist for the patient)
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Regular attendance (therapist)
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Guidelines following
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Service provision system characteristics
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Ownership and nature
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Service provision system structure
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Referral system
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Interaction and communication mechanisms between therapist and patient (participation, decision-making and interaction attitudes)
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Intervention of specialties and lack of patient guidance system
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Standards and protocols
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Payment system
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Payment mechanism (type)
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Level of payment (price)
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Insurance coverage/basic and supplementary
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Access
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Waiting time
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Physical facilities
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Geographical access
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Medication access (medication rareness)
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Informational infrastructures
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Equipment and technology
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Legal Guarantees
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Lack of supervision
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Doctor’s misconduct/the claim of doctor’s misconduct
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Corruption in service provision
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The systematic interactions between traditional and modern medicine
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Convergence between two types of medicine
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Different application of two medicines in the disease treatment
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Socioeconomic-related factors
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Economic issues
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Direct costs of treatment
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Possibility of costs payment by household (low income)
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Indirect costs of treatment (transportation, diet)
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Social issues
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Job security (anxiety about job loss)
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Concerns and environmental stresses (especially in the workplace)
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Advertising, Media and Cyberspace
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Pride in treatment
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Supportive system
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Family
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Friends and relatives
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Social groups
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