Attributes of quality | Indicators |
---|---|
Structure attributes: Infrastructure equipment and supplies (0–38) Data source: facility inventory | |
Data collection tools (0–3) | Registers for: ANC visits, inpatients and referrals, maternal deaths |
Infrastructure (0–6) | Source of clean water, 24 h power for fridge, autoclave/sterilization, lighting, infection prevention buckets, chlorine for processing equipment |
PE/E Guidelines (0–5) | Protocols for diagnosis PE/E, managing PE/E, administering MgSO4 |
General Equipment (0–11) | Stethoscopes, sphygmomanometers, urine collection containers, dipsticks, patella hammers, self-retaining catheter, urine bag, 20 ml syringe, saline (IV), IV equipment, syringe/needles |
Availability of Drugs (0–5) | Availability of magnesium sulfate, calcium gluconate, anti-hypertensives, xylocaine, misoprostol |
Referral Mechanisms (0–4) | Transport system/ambulance, 24/7 referral system, facility makes transport arrangements, client is accompanied to referral facility |
Capacity for HDP-specific services (0–4) | See pre-eclamptic/eclamptic patients in ANC visits, admit pre-eclamptic patients into labor ward, admit clients with eclampsia to maternity ward |
Structure attributes: provider knowledge and training (0–66) Data source: provider interview | |
Trainings in past 3 years (0–7) | Any maternal/FP training, emergency obstetric care, ANC, safe delivery, skilled birth attendant, family planning, lab investigations |
Signs and Symptoms of HDPs (0–12) | Definition of HDPs, signs of mild PE (Y/N), signs of eclampsia (Y/N), signs of severe PE: high BP, proteinuria, severe headaches, changes in vision, light sensitivity, upper abdominal pain, nausea/vomiting, decreased urine output, edema |
Management/Treatment of PE (0–8) | Admit, start monitoring signs, monitor BP, monitor fetal heart rate, monitor fluid input/output, quantitative monitoring of proteinuria, administer anti-hypertensive, refer to nearest doctor/specialist |
Management of Severe PE (0–9) | Admit, start monitoring signs, monitor BP, monitor fetal heart rate, monitor fluid input/output, quantitative monitoring of proteinuria, administer anti-hypertensive, administer anti-seizure/magnesium sulfate, refer to nearest doctor/specialist |
Management of Eclampsia (0–11) | Admit, start monitoring signs, monitor BP, monitor fetal heart rate, monitor fluid input/output, quantitative monitoring of proteinuria, keep tongue blade ready for possible seizure, administer anti-hypertensive, administer anti-seizure/magnesium sulfate, induce delivery, refer to nearest doctor/specialist |
Diagnosis of HDPs (0–3) | Chronic hypertension, PE, eclampsia |
Use of MgSO4 (0–7) | Know total loading dose for MgSO4, know maintenance dose for MgSO4, 2 ways to monitor toxicity, drug used to treat toxicity, how to administer drug to treat toxicity, 1 advantage/disadvantage of using MgSO4, believe that morbidity/mortality will decrease with use of loading dose |
Eclampsia Prophylaxis (0–4) | Guidelines on giving prophylaxis to prevent PE, which drug to give to prevent PE, currently use aspirin among women at risk of PE/E, 1 advantage/disadvantage of using prophylaxis to prevent PE |
Antihypertensive Drugs (0–5) | Use antihypertensive to control HT in PE patients, use vasodilators to control severe HT in PE/E patients, know correct BP at which anti-hypertensives are administered, know correct BP at which vasodilators are administered, use antihypertensive to treat pregnant women with high BP |
Process attributes: provider technical skills (0–37) Data source: client-provider observations and client exit interview | |
History taking (0–9) | Date of last menstrual period, any current medication, general health problems, history of hypertension/high BP, diabetes, asthma, TB, malaria, STI/STD |
Previous pregnancy history taking (0–6) | Type and duration of last delivery, history of miscarriage/abortion, stillbirth, neonatal death, cesarean section |
Physical examination (0–9) | Weight, blood pressure, pulse, conjunctiva, body temperature, edema, abdomen palpation, fetal movement/heart rate |
Lab tests (0–2) | Urine: glucose, albumin |
Health promotion/ disease prevention (0–12) | Provided: malaria prophylaxis, tetanus toxoid injection, iron/folic acid supplements, HIV test; took blood sample, urine sample; gave advice/information on: diet & nutrition, insecticide-treated bed nets, STIs/AIDS, PMTCT of HIV, danger signs of pregnancy, self-care |
Encouragement of continuation of care (0–3) | Told when and where to return for follow-up, given written reminder of date for follow-up |
Documentation (0–2) | nfo recorded on: client’s ANC card, in registers |
Process attributes: provider interpersonal skills (0–11) Data source: client-provider interactions | |
Rapport (0–7) | Used client’s name, greeted client in friendly manner, requested client to take a seat, maintained audio & visual privacy, treated client with respect, client felt comfortable asking questions |
Communication (0–4) | Used words client could understand, listened to client attentively, inquired for need of other services, answer client’s inquiries |
Outcome attributes: client experiences (0–16) Data source: client exit interview | |
Wait and cost (0–3) | Time spent waiting was reasonable, time with provider was reasonable, amount paid was reasonable |
Satisfaction (0–5) | Satisfied with services received, would recommend to a friend, will return: before giving birth, 1 week after birth, 6 weeks after birth |
Health comprehension/literacy (0–8) | Opportunity to ask questions, encouraged to return for another visit, discussed progress of pregnancy, provided results from: checkup, blood pressure, urine test; explained results from: blood pressure, urine test |
Categorical and Continuous Outcome Measures | |
Wait time (average) | Wait before seeing provider |
Time spent with provider (average) | Length of consultation |
First ANC Visit | Proportion of women attending a first ANC visit in < 10 weeks, 10–19 weeks, 20–29 weeks, or 30+ weeks |
Amount willing to pay | Amount client is willing to pay for services (in USD) |
Satisfaction | Proportion of women satisfied, somewhat satisfied, or not at all satisfied with services |
Knowledge of danger signs | Proportion of women who know none, 1, 2, or 3 danger signs of pregnancy that would make them return to the facility |