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Table 2 Complaint rates, survival model, and PRONE-HP scoring system

From: Identification of practitioners at high risk of complaints to health profession regulators

Variable Number of complaints1 Person yearsa Rate (per 1000 PY)a Model
HR (95% CI)b
PRONE-HP Scoreb
Sex
 Female 15,119 1,712,922 8·8 Ref· 0
 Male 24,456 592,841 41·3 1·5 (1·4–1·5) 2
Age in 2010
  ≤ 25 years 404 68,444 5·9 1·0 (0·9–1·2) 0
 26–35 years 5021 576,296 8·7 Ref· 0
 36–45 years 9050 518,543 17·5 1·5 (1·5–1·6) 3
 46–55 years 11,490 559,539 20·5 1·8 (1·7–1·9) 4
 56–65 years 9489 474,202 20·0 1·8 (1·7–1·9) 4
 66–75 year 4121 108,739 37·9 2·1 (2·0–2·2) 4
Practice location
 Major Cities of Australia 29,960 1,721,291 17·4 Ref· 0
 Inner/Outer Regional Australia 9071 550,022 16·5 1·1 (1·1–1·2) 1
 Remote/Very Remote Australia 544 34,450 15·8 1·3 (1·2–1·5) 2
Profession/specialty
 Doctor: General practice 8031 106,846 75·2 11·2 (8·7–14·4) 14
 Doctor: Surgery 3704 33,082 112·0 13·3 (10·3–17·2) 16
 Doctor: Obstetrics and gynaecology 943 7599 124·1 16·2 (12·5–21·1) 17
 Doctor: Physician 2377 46,524 51·1 9·3 (7·2–12·1) 13
 Doctor: Psychiatry 1656 13,426 123·3 16·1 (12·4–20·8) 17
 Doctor: Anaesthesia 507 20,914 24·2 5·1 (3·8–6·7) 10
 Doctor: Radiology 365 11,636 31·4 6·2 (4·7–8·2) 11
 Doctor: Emergency and ICU 252 9981 25·2 5·3 (4·0–7·1) 10
 Doctor: Non-clinical 209 9092 23·0 4·7 (3·4–6·4) 9
 Doctor: Non-specialist 3536 142,058 24·9 7·0 (5·5–9·1) 12
 Nurse: Registered nurse 6316 1,068,170 5·9 1·8 (1·4–2·3) 4
 Nurse: Enrolled nurse 1312 210,213 6·2 1·8 (1·4–2·3) 4
 Midwife 439 129,974 3·4 1·0 (0·8–1·3) 0
 Dental: Dentists and Dental Prosthetist 3927 60,152 65·3 11·5 (8·9–14·9) 15
 Dental: Other dental practitioners 120 12,231 9·8 3·1 (2·2–4·3) 7
 Psychologist 2061 90,962 22·7 6·0 (4·7–7·8) 11
 Pharmacist 2038 102,477 19·9 5·6 (4·3–7·2) 10
 ATSI practitioner 17 983 17·3 4·6 (2·7–7·8) 9
 Chinese medicine practitioner 119 9139 13·0 3·0 (2·1–4·2) 7
 Chiropractor 447 15,352 29·1 6·5 (4·9–8·6) 11
 Medical radiation practitioner 123 39,520 3·1 Ref· 0
 Occupational Therapist 149 39,741 3·7 1·5 (1·1–2·0) 2
 Optometrist 234 18,053 13·0 3·1 (2·3–4·2) 7
 Osteopath 60 6289 9·5 2·6 (1·8–3·9) 6
 Physiotherapist 420 86,599 4·8 1·6 (1·2–2·1) 3
 Podiatrist 213 14,750 14·4 4·2 (3·1–5·7) 9
Number of prior complaints
 0 27,612 2,226,534 12·4 Ref· 0
 1 6837 63,670 107·4 2·6 (2·5–2·8) 6
 2 2430 10,681 227·5 4·0 (3·7–4·3) 8
 3 1087 2857 380·5 5·1 (4·6–5·6) 10
 4 580 994 583·7 6·8 (6·0–7·7) 12
 5 328 475 690·1 6·7 (5·7–7·9) 12
 6 197 236 836·0 7·9 (6·4–9·6) 12
  ≥ 7 504 316 1593·4 12·0 (9·8–14·8) 15
Complaint issue (last 12 months)
 Health: Physical health (Ref· = No) 73 327 223·2 1·7 (1·2–2·4) 3
 Health: Mental health (Ref· = No) 292 860 339·4 3·3 (2·7–4·0) 7
 Health: Substance use (Ref· = No) 360 909 396·0 4·2 (3·5–5·1) 9
 Conduct: Records & reports (Ref· = No) 597 1760 339·2 1·6 (1·4–1·7) 3
 Conduct: Use or supply of medications (Ref· = No) 247 825 299·5 2·2 (1·9–2·7) 5
 Conduct: Honesty (Ref· = No) 156 395 394·4 3·6 (2·6–5·0) 8
 Conduct: Fees and servicing (Ref· = No) 328 941 348·5 1·7 (1·4–2·0) 3
 Conduct: Interpersonal behaviour (Ref· = No) 886 2865 309·3 1·8 (1·6–2·0) 3
 Conduct: Sexual boundaries (Ref· = No) 401 836 479·5 2·4 (2·0–2·8) 5
 Conduct: Compliance with conditions (Ref· = No) 164 303 540·8 1·4 (1·1–1·9) 2
 Conduct: Other conduct issues (Ref· = No) 786 2675 293·8 2·0 (1·8–2·3) 4
 Performance: Prescribing or dispensing (Ref· = No) 417 1750 238·3 1·6 (1·4–1·9) 3
 Performance: Procedures (Ref· = No) 665 1859 357·6 1·5 (1·4–1·7) 3
 Performance: Treatment, communication and other clinical issues (Ref· = No) 3110 13,444 231·3 1·4 (1·3–1·5) 2
Survival model, intercept (95% C)     0·0020 (0·0015–0·0025)  
Survival model, shape parameter p (95% CI)     0·9616 (0·9498–0·9736)  
C-index (95% CI)     0·77 (0·76–0·78) 0·77 (0·76–0·77)
  1. aCalculated using the whole sample
  2. bCalculated using the training sample (randomly selected 70% of practitioners)