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Table 2 The importance of items related to managing healthcare volunteers in disasters

From: Correction to: Conceptual model of managing health care volunteers in disasters: a mixed method study

Items

Importance (First round) N = 42

Consensus rate (Second round) N = 38

Laws and regulations

Passing the related law

81

100

Comprehensive safety standards and regulations

89

100

Insurance coverage for volunteers

89

97.5

Developing code of ethics

80

87.5

NGOs

Facilitate creation of NGOs

81.4

100

Reforming the structure of NGOs

78.6

77.5

Strengthening the NGOs–government relationship

84.2

97.5

Socio-cultural settings

Enhancing loyalty of volunteers

83.8

100

Working on community’s viewpoint on volunteers

85.8

100

Working on manager’s viewpoint on volunteers

89.6

97.5

Preparedness

Promote volunteering

84.2

100

Set recruiting guideline

92.8

85

Organizing DMATs

87.6

95

Empowering the volunteers

93.8

100

Response

Conducting rapid assessment

90.4

100

Recall and dispatch

92

100

Division of labor

93.8

100

Defining job description

92

97.5

Coordination between volunteers and formal responders and commander

89

98

Anticipating communication methods

95.2

98

Commanding

90

96

Controlling volunteers

84

97.5

Evaluating volunteers

80

94

Providing daily feedback to volunteers

75

70

Providing feedback to volunteers at the end of mission

80

100

Retention

Motivating volunteers

82.4

100

Providing safety and security

93

100

Termination

Anticipating leaving and dismissal guideline

85.8

100

Anticipating discharging guideline

80

90

Follow -up

Physical health status

88

100

Mental health status

89

100