Table 1 Interview guides
From: “We come as friends”: approaches to social accountability by health committees in Northern Malawi
Specific sections HCAC | Specific sections health workers | Shared section HCAC and health worker guide |
Composition and roles of the HCAC | Experiences with receiving feedback from community members and the HCAC specifically | Perceived advantages of the HCAC for service users (women) and health workers |
Activities to monitor the quality of care | Preferred roles of the HCAC and perceptions on the role of HCACs as social accountability interfaces | Suggestions for points for improvement of the relation between HCACs, health workers and the community and the roles of HCAC as a social accountability interface |
Complaint and feedback management by the HCAC |