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Table 4 Factors associated with high patient satisfaction

From: HIV/AIDS health services in Manaus, Brazil: patient perception of quality and its influence on adherence to antiretroviral treatment

Factors associated with high patient satisfaction at centralized and decentralized health units (n = 810) Adjusted OR 95% CI p-value
Health center’s location
 Health center is conveniently located 2.70 2.18 3.35 0.000
 Otherwise 1    
Wait time
 Less than 30 min 1    
 30 min to 1 h 0.58 0.12 2.83 0.413
 1–2 h 0.52 0.13 2.11 0.282
 2–3 h 0.45 0.08 2.46 0.279
 More than 3 h 0.40 0.31 0.51 0.000
Respectful treatment from nurses
 No 1    
 Yes 1.50 1.03 2.20 0.040
  1. OR Odds Ratios. Adjusted OR control for age, gender, education, race, sexual orientation, income, place of residence (Manaus vs. elsewhere), and/or health center
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