Table 1 Domains of patient satisfaction from the GP Patient Survey
Patient satisfaction domain | |
|---|---|
Able to get an appointment to see or speak to someone (% of patients responding “Yes”) | |
Convenience of appointment (% of patients responding “Convenient”) | |
How long until actually saw or spoke to GP / nurse (% of patients responding “Same or next day”) | |
Is GP surgery currently open at times that are convenient (% of patients responding “Yes”) | |
Ease of getting through to someone at GP surgery on the phone (% of patients responding “Easy”) | |
Frequency of seeing preferred GP (% of patients responding “Always” or “Almost always”) | |
Recommending GP surgery to someone (% of patients responding “Yes”) |