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Table 3 Issues concerning patients’ health insurance/OOP expenses that patients and GPs brought up during consultations (n = 475)

From: Discussing patients’ insurance and out-of-pocket expenses during GPs’ consultations

Subject (n(%)) Discussed (n(%)) Brought up by: (n(%))
Patient GP Unknown
Current health insurance (e.g. insurer, insurance type) 0 (0.0) na na na
Current voluntary health insurance (e.g. insurance or not, breadth of coverage) 3 (0.6) 1 (33.3) 2 (66.6) 0 (0.0)
Reimbursement of costs of treatment/diagnostics
 Medical professional for which a referral is needed (e.g. hospital, mental health professional) 12 (2.5) 8 (66.7) 3 (25.0) 1 (8.3)
 Medical professional for which no referral is needed (e.g. allied health professional, practice nurse in mental health) 10 (2.1) 3 (30.0) 5 (50.0) 2 (20.0)
Reimbursement of medication 15 (3.2) 8 (53.3) 7 (46.7) 0 (0.0)
Reimbursement of a medical aid 2 (0.4) 2 (100.0) 0 (0.0) 0 (0.0)
Deductibles 10 (2.1) 3 (30.0) 7 (70.0) 0 (0.0)
Co-payments 0 (0.0) na na na
Any of the above 45 (9.5) 22 (48,9) 20 (44.4) 3 (6.7)