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Table 3 Issues concerning patients’ health insurance/OOP expenses that patients and GPs brought up during consultations (n = 475)

From: Discussing patients’ insurance and out-of-pocket expenses during GPs’ consultations

Subject (n(%))

Discussed (n(%))

Brought up by: (n(%))

Patient

GP

Unknown

Current health insurance (e.g. insurer, insurance type)

0 (0.0)

na

na

na

Current voluntary health insurance (e.g. insurance or not, breadth of coverage)

3 (0.6)

1 (33.3)

2 (66.6)

0 (0.0)

Reimbursement of costs of treatment/diagnostics

 Medical professional for which a referral is needed (e.g. hospital, mental health professional)

12 (2.5)

8 (66.7)

3 (25.0)

1 (8.3)

 Medical professional for which no referral is needed (e.g. allied health professional, practice nurse in mental health)

10 (2.1)

3 (30.0)

5 (50.0)

2 (20.0)

Reimbursement of medication

15 (3.2)

8 (53.3)

7 (46.7)

0 (0.0)

Reimbursement of a medical aid

2 (0.4)

2 (100.0)

0 (0.0)

0 (0.0)

Deductibles

10 (2.1)

3 (30.0)

7 (70.0)

0 (0.0)

Co-payments

0 (0.0)

na

na

na

Any of the above

45 (9.5)

22 (48,9)

20 (44.4)

3 (6.7)