Stakeholder groups | Key focus areas of the interviews |
---|---|
Programme Manager | Personal contribution to the programme; Programme achievements in patient-centred care |
Programme Initiators | Basic idea and the conceptual framework of the programme |
Financial experts / payers | Considerations about the financing decision; Experiences with the financing and payment systems |
Physicians | Changes in physicians’ work practice due to the programme |
Non-physician professionals | Personal description of last workday; Experience with active participation of patients |
Informal caregivers | Personal description of care work; Personal involvement in the programme |
Patients | Personal description of care experience; Personal experience in self-management |