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Table 2 Number (and proportion) of contacts by each reason for encounter in high and low users

From: Statistical complexity of reasons for encounter in high users of out of hours primary care: analysis of a national service

RfE Categories High Users Low Users Odds ratio 95% CI
Description N Count % Count %
Accident 29,379 3630 3.2 25,749 3.8 0.83 0.80 to 0.86
Musculoskeletala 102,019 11,912 10.4 90,107 13.2 0.76 0.74 to 0.78
Gastrointestinala 120,022 17,651 15.4 102,371 15 1.03 1.01 to 1.05
Neuro &Generala 69,276 8898 7.8 60,378 8.9 0.86 0.84 to 0.88
Cardiopulmonarya 94,698 14,308 12.5 80,390 11.8 1.06 1.04 to 1.08
Mental Health 24,732 8479 7.4 16,253 2.4 3.26 3.17 to 3.35
Major conditions 10,489 1847 1.6 8642 1.3 1.27 1.21 to 1.34
Reproductive 62,317 13,175 11.5 49,142 7.2 1.67 1.64 to 1.70
Skin Eye ENT 114,876 6557 5.7 108,319 15.9 0.32 0.31 to 0.33
Upper Respiratory 27,580 1915 1.7 25,665 3.8 0.43 0.41 to 0.45
Other 727 160 0.1 567 0.1 1.68 1.41 to 2.00
Medication 33,541 6398 5.6 27,143 4 1.42 1.38 to 1.46
Safety 85,533 15,124 13.2 70,409 10.3 1.32 1.30 to 1.35
Uncategorised 20,648 4729 4.1 15,919 2.3 1.8 1.74 to 1.86
Total 795,837 114,783   681,054    
  1. RfE Reason for Encounter, ENT Ear Nose and Throat
  2. aCategories included in the bodily distress syndrome systems