Table 5 Survey items and related scale properties

Non-punitive climate

1. Teammates feel like their mistakes are held against them.^a

2. When an event is reported, it feels like the person is being written up, not the problem.^a

3. Teammates worry that mistakes they make are kept in their personnel file.^a

Supervisor expectations & actions promoting pt. safety

1. My supervisor/manager says a good word when he/she sees a job done according to established patient safety procedures.

2. My supervisor/manager seriously considers staff suggestions for improving patient safety.

3. Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts.^a

4. My supervisor/manager overlooks patient safety problems that happen over and over.^a