Towards improved health service quality in Tanzania: appropriateness of an electronic tool to assess quality of primary healthcare

Table 3 Comparison of indicator allocation between factor analysis and e-TIQH quality dimensions (QDs) defined during the development process of the e-TIQH assessment tool

Factor	e-TIQH QDs^a	Number of indicators assigned to the same QD^b			Number of indicators not assigned to the same QD
Factor	e-TIQH QDs^a	…with cross loading^c		… with factor loading above 0.4^c	…with cross loading^d		… with factor loading above 0.4^d
1	QD 3B (19)		19 (100%)			8
1	QD 3B (19)	0 (0%)		19 (100%)	8 (100%)		1 (13%)
2	QD 3A (17)		17 (100%)			0
2	QD 3A (17)	0 (0%)		17 (100%)	0		0
3	QD 3D (12)		12 (100%)			4
3	QD 3D (12)	0 (0%)		12 (100%)	2 (50%)		2 (50%)
4	QD 1 (41)		30 (73%)			6
4	QD 1 (41)	9 (30%)		20 (67%)	5 (83%)		2 (33%)
5	QD 2 (17)		13 (76%)			20
5	QD 2 (17)	8 (62%)		6 (46%)	18 (90%)		8 (40%)
6	QD 3C (10)		9 (90%)			2
6	QD 3C (10)	1 (11%)		8 (89%)	2 (100%)		0 (0%)
7	QD 4 (16)		11 (69%)			0
7	QD 4 (16)	1 (9%)		10 (91%)	0		0
8	QD 5 (21)		16 (76%)			1
8	QD 5 (21)	9 (56%)		9 (56%)	1 (100%)		0 (0%)
9	QD 6 (6)		5 (83%)			10
9	QD 6 (6)	4 (80%)		2 (40%)	9 (90%)		1 (10%)
Total			132 (72%)			51
Total		32 (24%)		103 (78%)	45 (88%)		14 (27%)

^aIn brackets is the number of indicators within a quality dimension
QD 1 = Physical environment and equipment; QD 2 = Job expectations; QD 3A = Professional knowledge, skills and ethics (Integrated Management of Childhood Illnesses, IMCI); QD 3B = Professional knowledge, skills and ethics (Maternal health); QD 3C = Professional knowledge, skills and ethics (Fever); QD 3D = Professional knowledge, skills and ethics (HIV/AIDS and TB); QD 4 = Management and administration; QD 5 = Staff motivation; QD 6 = Client satisfaction
^bFor percentage figures the denominator is the number of indicators within a quality dimension
^cFor percentage figures the denominator is the number of indicators assigned to the same quality dimension
^dFor percentage figures the denominator is the number of indicators not assigned to the same quality dimension

ISSN: 1472-6963