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Table 4 Percentage distribution of items for satisfaction with nursing care in admitted Adult Patients of public hospitals of Amhara Region, 2017

From: Predictors of adult patient satisfaction with nursing care in public hospitals of Amhara region, Northwest Ethiopia

Sub-scale category Items Strongly Disagree Disagree Agree Strongly Agree
n (%) n (%) n (%) n (%)
Health information I receive useful information about my condition from the nurses 3 0.5 65 11.5 351 62.3 144 25.6
I receive useful information for the importance of body positioning 17 3 71 12.6 357 63.4 118 21
Nurses explain nursing procedure clearly before they perform it 13 2.3 99 17.6 322 57.2 129 22.9
Nurses provide me with important information during hospitalization 10 1.8 72 12.8 345 61.3 136 24.2
Nurses are able to answer my questions in my hospital stay 14 2.5 65 11.5 334 59.3 150 26.6
Affective support I feel safe when I receive nursing care from nurses 8 1.4 55 9.8 344 61.1 156 27.7
Nurses use physical touch in supporting me 9 1.6 160 28.4 303 53.8 91 16.2
Nurses treat me with respect 4 0.7 75 13.3 321 57 163 29
Nurses are caring 13 2.3 69 12.3 315 56 166 29.5
Nurses smile whenever they approach me 21 3.7 91 16.2 322 57.2 129 22.9
Nurses give encouragement to me 4 0.7 79 14 339 60.2 141 25
Decisional control I can make my own decision when being cared by nurses 10 1.8 149 26.5 330 58.6 74 13.1
Nurses involve me in hospital care 11 2 159 28.2 337 59.9 56 9.9
Nurses involve my family/attendant in hospital care 8 1.4 155 27.5 324 57.5 76 13.5
Professional-technical competencies Nurses are skillful in performing nursing procedures 6 1.1 36 6.4 368 65.4 153 27.2
Nurses deliver care competently 2 0.4 52 9.2 365 64.8 144 25.6
Nurses render nursing care without delay 5 0.9 108 19.2 316 56.1 134 23.8
Nurses ask my permission before performing any nursing procedure 4 0.7 102 18.1 347 61.6 110 19.5
Nurses are professional when rendering nursing service 13 2.3 56 9.9 349 62 145 25.8
I have been given privacy from nurses 18 3.2 118 21 340 60.4 87 15.5
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