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Table 2 Summary of the Implementation Measures by Phase

From: Implementing a case management intervention for frequent users of the emergency department (I-CaM): an effectiveness-implementation hybrid trial study protocol

Components Tool Participants Phase
Implementation process evaluation
 Implementation process Stages of Implementation Completion (SIC) Champions, case managers, I-CaM team All
 Implementation time-efforts and costs Stages of Implementation Completion (SIC) Champions, case managers, I-CaM team All
Influencing factors
 ED staff awareness and interest in FUED and CM Online survey ED staff (public hospitals in the French-speaking Switzerland) Exploration
Semi-structured interview Champions Exploration
 Acceptability, perceived appropriateness and feasibility of the CM Acceptability Intervention Measure (AIM) and Intervention Appropriateness Measure (IAM)
Feasibility of the Intervention measure (FIM)
Champions and case managers Preparation and operation
Semi-structured interview Champions Exploration
Semi-structured interview Champions and case managers Operation
 Intentions to use the CM Measure of Innovation Specific Implementation Intentions Champions and case managers Preparation, operation
 Implementation climate Implementation Climate scale (ICS)s Champions and case managers Preparation, operation
Semi-structured interview Champions and case managers Preparation, operation
 Readiness for change Organizational Readiness for Implementation Change (ORIC) Champions and case managers Preparation, operation
Implemention effectiveness
 Adoption rate (hospitals included/invited) Monitoring of the activity on site Hospitals Exploration
 Reach (patients receiving the CM/eligible) Monitoring of the activity on site Hospitals Operation, sustainability
Implementation effectiveness
 Clinical effectiveness Clinical outcomes (see Table 3) Patients receiving the intervention Operation
 Fidelity of the CM Fidelity checklist Case managers Operation and sustainability
 Integration of the CM NoMad survey Champions and case managers Operation, sustainability
Semi-structured interview Champions and case managers Operation and sustainability
 Normalization of the CM Measure of Inner Context Sustainment (MICS) Champions and case managers Operation and sustainability
Semi-structured interview Champions and case managers Operation and sustainability