Implementing a case management intervention for frequent users of the emergency department (I-CaM): an effectiveness-implementation hybrid trial study protocol

Grazioli, Véronique S.; Moullin, Joanna C.; Kasztura, Miriam; Canepa-Allen, Marina; Hugli, Olivier; Griffin, Judy; Vu, Francis; Hudon, Catherine; Jackson, Yves; Wolff, Hans; Burnand, Bernard; Daeppen, Jean-Bernard; Bodenmann, Patrick

doi:10.1186/s12913-018-3852-9

Table 2 Summary of the Implementation Measures by Phase

From: Implementing a case management intervention for frequent users of the emergency department (I-CaM): an effectiveness-implementation hybrid trial study protocol

Components	Tool	Participants	Phase
Implementation process evaluation
Implementation process	Stages of Implementation Completion (SIC)	Champions, case managers, I-CaM team	All
Implementation time-efforts and costs	Stages of Implementation Completion (SIC)	Champions, case managers, I-CaM team	All
Influencing factors
ED staff awareness and interest in FUED and CM	Online survey	ED staff (public hospitals in the French-speaking Switzerland)	Exploration
ED staff awareness and interest in FUED and CM	Semi-structured interview	Champions	Exploration
Acceptability, perceived appropriateness and feasibility of the CM	Acceptability Intervention Measure (AIM) and Intervention Appropriateness Measure (IAM) Feasibility of the Intervention measure (FIM)	Champions and case managers	Preparation and operation
	Semi-structured interview	Champions	Exploration
	Semi-structured interview	Champions and case managers	Operation
Intentions to use the CM	Measure of Innovation Specific Implementation Intentions	Champions and case managers	Preparation, operation
Implementation climate	Implementation Climate scale (ICS)s	Champions and case managers	Preparation, operation
Implementation climate	Semi-structured interview	Champions and case managers	Preparation, operation
Readiness for change	Organizational Readiness for Implementation Change (ORIC)	Champions and case managers	Preparation, operation
Implemention effectiveness
Adoption rate (hospitals included/invited)	Monitoring of the activity on site	Hospitals	Exploration
Reach (patients receiving the CM/eligible)	Monitoring of the activity on site	Hospitals	Operation, sustainability
Implementation effectiveness
Clinical effectiveness	Clinical outcomes (see Table 3)	Patients receiving the intervention	Operation
Fidelity of the CM	Fidelity checklist	Case managers	Operation and sustainability
Integration of the CM	NoMad survey	Champions and case managers	Operation, sustainability
Integration of the CM	Semi-structured interview	Champions and case managers	Operation and sustainability
Normalization of the CM	Measure of Inner Context Sustainment (MICS)	Champions and case managers	Operation and sustainability
Normalization of the CM	Semi-structured interview	Champions and case managers	Operation and sustainability

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ISSN: 1472-6963

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