Fig. 1

Activities and associated cost items to implement and deliver the program (PERT graph). Activities performed by the community pharmacist. Activities performed by the pharmacy technician. Activities performed by both of them. CHF: Swiss Francs; CP: community pharmacist; EMs: electronic monitors; FU: follow-up: hr.: hour; min: minutes; n/a: not applicable; pt.: patient. * Including: writing the organizational procedures, preparing the support material, participating to coaching meetings, lauching the local networks and training in the web platform. ** Including patient leaflets, information and education material