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Table 9 Revised Items Related to Healthcare Team Processes and Outcomes in Study 2

From: Measuring patient and family perceptions of team processes and outcomes in healthcare teams: questionnaire development and psychometric evaluation

Items
Role Clarity The roles of members of the healthcare team are well-defined
  I am happy with the way work is divided among members of the healthcare team
Boundary Work I trust all the members of the healthcare team
Perceptions of Team Effectiveness
  My healthcare team is effective to provide healthcare
 Decision-making Team members share relevant information to help me make decisions about my healthcare
 Decision-making My ideas, information or observations are valued by members of my healthcare team
 Communication The plan of care and care objectives are clearly outlined in my chart
 Communication The test results and consultations are updated in my chart
 Communication The flow of information between team members, patients, friends and families is constrained
 Coordination I am aware of the next steps in my plan of care
 Coordination My healthcare team adjusts treatments according to changes in my condition
 Coordination My healthcare is well-organized
 Cohesion Team members work together to solve my healthcare issues
 Problem-solving Differences of opinions among team members are respected
 Patient-Family Focus I have a role to play in the healthcare team
 Patient-Family Focus My contribution is valued by members of the healthcare team
 Patient-Family Focus Working with friends or families to solve patient care issues is not part of the team’s mandate
Outcomes Patient care is delivered in a timely manner
  Potential or actual complications are dealt with quickly by the team
  I return home with unanswered questions about my medication
  All relevant information is available to my healthcare team if I need to consult another healthcare provider or if I am hospitalized on another unit
  I return home with all my questions answered about my care
  Members of the healthcare team possess in-depth knowledge and the skills required to provide care