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Table 3 Primary care dimension mean scores among patients attending outpatient clinics in Neno district in August–September, 2016 compared between the total sample (N = 631), male (n = 221) and female patients (n = 440)

From: Quality of primary care from patients’ perspective: a cross sectional study of outpatients’ experience in public health facilities in rural Malawi

Primary care dimension Number of items Mean scores (SEM)
Total F M
Sample size   631 410 221
First contact access 3 2.8 (0.03) 2.8 (0.04) 2.9 (0.05)*
Communication continuity 4 3.6 (0.02) 3.6 (0.03) 3.6 (0.04)
Relational continuity 4 2.3 (0.04) 2.2 (0.05) 2.4 (0.07)*
Comprehensiveness
 Services available 6 2.4 (0.03) 2.4 (0.04) 2.5(0.06)*
 Services provided 6 3.2 (0.04) 3.1 (0.04) 3.2(0.06)
Community orientation 3 3.1 (0.04) 3.1 (0.05) 3.1(0.07)
Total primary care score 26 17.4 (0.12) 17.2 (0.15) 17.7 (0.21)*
  1. Independent sample T-test p values: * < 0.05