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Table 1 Construct Mean (SE) and Cronbach’s Alpha

From: Creating spaces for dialogue: a cluster-randomized evaluation of CARE’s Community Score Card on health governance outcomes

Construct Mean (SE) Cronbach’s α
Trust in health workers 4.65 (0.02) .80
 I believe the health worker really cares about me
 The health worker is usually considerate of my needs
 I trust the health worker and follow his/her advice
 I trust the health worker’s judgment about my care
 Health workers ensure I get the best possible care
 I trust health workers will keep information private
Power sharing 4.03 (0.05) .79
 Community & health worker have equal power in service delivery decisions
 Community and health workers have equal voice in deciding how to improve services for women and children
 Community can influence decisions that affect health care
Mutual responsibility 1.18 (0.01) .65
 Impact on making sure that women are treated with respect by health workers
 Impact on making sure that pregnant women have transportation to the hospital during emergencies
 Impact on increasing the number of days a health worker visits your community
 Impact on making sure the poorest & most vulnerable women & children in the community receive care
 Impact on getting funding to improve health services in this community
Joint monitoring and transparency 0.76 (0.03) .93
 Problems or other issues with health services were discussed
 Community members voiced their concerns about health services
 Health issues of concern to the most vulnerable & marginalized groups (i.e. youth, women) were discussed
 Plans for improving health services were made
 Health workers voiced their concerns about health services
 The District Health Management Team or local authorities shared concerns & provided information on health issues
Equity and quality (of negotiated spaces) 0.89 (0.02) .84
 At least half of the community attend these meetings
 At least half of those from the community who attended these meetings were women and girls
 Been well run
 Been inclusive of broad participation from the community
 Been focused on important issues
Collective efficacy 4.57 (0.02) .82
 Health workers and community members can work together to improve health services for women and children
 People in your community could work together to improve maternal and newborn health services in this community
 People in your community could work together to improve how women are treated at the health facility
 People in your community could work together to obtain government services and entitlements
 People in your community could work together to improve the health and well-being of women
Outcomes of collective action (direct) 0.87 (0.02) .93
 Improved the quality of maternal and newborn health services
 Increased the availability of maternal and newborn health services provided in this community
 Improved the level of trust between community members and health workers
 Improved health seeking behaviour for reproductive, maternal and newborn health services
 Improved demand for reproductive, maternal and newborn health services
 Improved referral system for maternity care
 Improved the community access to health-related information
Perceived health outcomes of collective action 0.62 (0.03) .92
 Do you think the Scorecard process has had an impact on the provision and/or quality of ANC services
 Do you think the Scorecard process has had an impact on the provision and /or quality of Maternity services
 Do you think the Scorecard process has had an impact on the provision and /or quality of PMTCT services
 Do you think the Scorecard process has had an impact on the provision and /or quality of post- partum services
 Do you think the Scorecard process has had an impact on the provision and /or quality of family planning services