Table 3 Themes and subthemes identified in the data
Themes | Description |
|---|---|
Doing improvement | The process of quality and safety |
 Contemplating change | Thinking about / discussing whether change is needed |
 Preparing for change | Thinking about / discussing what would be needed to bring about change |
  Behavioural intention | The formation of behavioural intentions |
  Implementation intention | The formation of implementation intentions |
 Implementing change | Executing behavioural and/or implementation intentions, and reviewing their effects |
Facilitating improvement | What helps or hinders quality and safety improvement? |
 Prioritisation | Making quality sand safety improvement a priority relative to other objectives (e.g. productivity) |
 Involvement | How much involvement staff members and managers have in improvement |
 Relationships | How well the staff and managers work together (e.g. hierarchy gradient; communication) |
 Knowledge | Having access to knowledge about quality and safety issues, and how to address them |