From: Harvesting the wisdom of the crowd: using online ratings to explore care experiences in regions
Blauwe Zorg | Friesland Voorop | GoedLeven | MijnZorg | PELGRIM | GZGR | Smz | SSiZ | Vitaal Vechtdal | Total | |
---|---|---|---|---|---|---|---|---|---|---|
number of ratings/number of providers, | ||||||||||
Birth care | 4/3* | 174/15 | 4/1 | 41/9 | 626/16 | 19/3 | 288/12 | 16/12 | 2/2 | 1174/70 |
Dental care | 364/43 | 893/121 | 115/21 | 819/69 | 1577/107 | 667/46 | 1548/124 | 952/124 | 142/20 | 7077/633 |
GP care | 918/52 | 1852/181 | 422/28 | 1543/73 | 1603/125 | 698/55 | 2590/170 | 1089/78 | 202/30 | 10,917/792 |
Home care | 170/30 | 131/34 | 31/7 | 119/20 | 540/64 | 25/8 | 377/62 | 72/15 | 35/10 | 1500/250 |
Hospital care | 625/2 | 3150/6 | 901/4 | 1178/3 | 3745/5 | 1484/3 | 5645/9 | 1800/2 | 503/2 | 19,031/36 |
Insurers | 0/0 | 334/2 | 0/0 | 38/1 | 640/2 | 806/2 | 0/0 | 179/1 | 0/0 | 1997/8 |
Nursing homes | 323/24 | 589/89 | 199/21 | 787/48 | 1158/53 | 290/23 | 1243/57 | 454/33 | 178/22 | 5221/370 |
Other | 1024/75 | 3383/165 | 84/28 | 1230/97 | 4168/196 | 1379/91 | 4485/239 | 1868/114 | 104/31 | 17,725/1036 |
Pharmacy | 106/17 | 168/42 | 44/11 | 113/25 | 345/40 | 77/19 | 214/55 | 237/21 | 7/4 | 1311/234 |
Physiotherapy | 25,645 | 609/123 | 48/21 | 465/76 | 869/110 | 353/43 | 1556/156 | 384/66 | 278/20 | 4818/660 |
Youth care | 0/0 | 15/3 | 0/0 | 3/1 | 3/2 | 0/0 | 7/4 | 1/1 | 0/0 | 29/11 |
Total ratings | 3790 | 11,298 | 1848 | 6336 | 15,274 | 5798 | 17,953 | 7052 | 1451 | 70,800 |
Number of citizens | 176,055 | 646,910 | 106,270 | 273,500 | 417,780 | 183,920 | 516,500 | 273,340 | 112,655 | 270,6930 |
Relative number of ratings (%) | 2,2 | 1,7 | 1,7 | 2,3 | 3,7 | 3,2 | 3,5 | 2,6 | 1,3 | – |