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Table 1 Key features of WCB policies for PT care

From: Physiotherapy for injured workers in Canada: are insurers’ and clinics’ policies threatening good quality and equity of care? Results of a qualitative study

 

British Columbia

Ontario

Quebec

Payment model

Block care model1

[Care is provided as a predetermined block of services in weeks and payment is provided for the whole block]

Program of care (POC) model2

• Low back

• Shoulder

• Musculoskeletal

[Care is provided as a predetermined block of services in weeks]

OR

Fee-for-service (if patient is not eligible for a POC)

Fee-for-service model

[Physiotherapists are reimbursed separately for each treatment session provided to the injured worker]

Length of treatment

Standard block:

• 7 days for evaluation

• 6 weeks of treatment

Post-surgical block:

• 7 days for evaluation

• 8 weeks of treatment

For both blocks, there is a possibility for a four-week extension if requested at least seven days before the end of the standard or post-surgical treatment block

Programs of care:

• Low back POC: 8 weeks

• Shoulder POC: 8 weeks

• Musculoskeletal POC: 8 weeks

For the fee-for-service model, the length of treatment is not specified

No pre-defined or maximum length of treatment but patient needs to see his or her treating physician after either:

• 8 weeks of PT

• 30 PT visits

Minimum treatment sessions per week

2 sessions per week

[Fewer than two visits per week may be appropriate if the injured worker has either returned to work or is actively participating in a return to work plan, but this must be approved by the WCB]

Depending on the POC:

• Low back: A minimum of 3 visits must be provided within the first 4 weeks of the program

• Shoulder: A minimum of 7 visits must be provided during the 8 week program

• Musculoskeletal: A minimum of 6 visits must be provided during the 8 week program

No requirements

Contact with the employer

Required by the WCB (by phone) during the evaluation period

Strongly recommended by the WCB (by phone or by a written form)

Physiotherapists usually do not communicate with patient’s employer

Clinical evaluation requirements

Physiotherapists must complete a functional evaluation that aligns with their patients’ work tasks and critical job demands

Physiotherapists are required to use a functional outcome measure to track the functional improvements of their patients, which is set by the WCB and differs for each POC

No requirements

Guidelines with regards to clinical modalities to use

None provided, treatment is left to the physiotherapist’s judgment

Yes, described in each POC manual and based on evidence

None provided, treatment is left to the physiotherapist’s judgment

  1. 1New model of care as of May 2014
  2. 2Eligibility to a POC is assessed by the injured worker’s primary healthcare provider (who may be a physiotherapist) following the criteria set by the WCB. It must also be approved by the WCB