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Table 3 Correlation between overall satisfaction and the satisfaction at each node

From: Key nodes affecting patient satisfaction in a cross-regional referral service process: an empirical analysis study in Sichuan

Referral service node Correlation Significance (two-tailed) df
Evaluation of transferring service at the primary-level hospital 0.449 0.000 94
Referral appointment registration 0.208 0.042 94
Claim of appointment number in the outpatient department 0.276 0.006 94
Medical examination 0.314 0.015 94
Admission at the higher-level hospital 0.597 0.000 94