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Table 2 Patients’ socio-demographic characteristics and satisfaction data (n = 1122)

From: Barriers to effective communication between family physicians and patients in walk-in centre setting in Dubai: a cross-sectional survey

Category Subcategory Count %
Age (in years) 18–30 461 41.1%
31–40 335 29.9%
41–50 216 19.3%
51–65 90 8.0%
> 65 20 1.8%
Gender Male 356 31.7%
Female 766 68.3%
Nationality United Arab Emirates 866 77.2%
Other 256 22.8%
 Arab 54 4.8%
 Non-Arab 93 8.3%
 Unspecified 109 9.7%
First language Arabic 964 85.9%
English 66 5.9%
Other 92 8.2%
Educational level None, or partial 48 4.3%
Vocational/Technical 23 2.1%
High school 460 41.0%
Undergraduate 446 39.8%
Postgraduate 145 12.9%
Number of visits within last year 0 76 6.8%
1 91 8.1%
2–5 506 45.1%
6–10 228 20.3%
> 10 221 19.7%
Purpose of current or most recent visit New symptoms 213 19.0%
Follow up 549 48.9%
Repeat prescription 183 16.3%
Other 177 15.8%
Perceived general health status Poor 86 7.7%
Normal 831 74.1%
Very good 205 18.3%
Satisfaction with family physician Not satisfied 22 2.0%
Average satisfaction 578 51.5%
  Very satisfied 522 46.5%
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