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Table 2 Patients’ socio-demographic characteristics and satisfaction data (n = 1122)

From: Barriers to effective communication between family physicians and patients in walk-in centre setting in Dubai: a cross-sectional survey

Category

Subcategory

Count

%

Age (in years)

18–30

461

41.1%

31–40

335

29.9%

41–50

216

19.3%

51–65

90

8.0%

> 65

20

1.8%

Gender

Male

356

31.7%

Female

766

68.3%

Nationality

United Arab Emirates

866

77.2%

Other

256

22.8%

 Arab

54

4.8%

 Non-Arab

93

8.3%

 Unspecified

109

9.7%

First language

Arabic

964

85.9%

English

66

5.9%

Other

92

8.2%

Educational level

None, or partial

48

4.3%

Vocational/Technical

23

2.1%

High school

460

41.0%

Undergraduate

446

39.8%

Postgraduate

145

12.9%

Number of visits within last year

0

76

6.8%

1

91

8.1%

2–5

506

45.1%

6–10

228

20.3%

> 10

221

19.7%

Purpose of current or most recent visit

New symptoms

213

19.0%

Follow up

549

48.9%

Repeat prescription

183

16.3%

Other

177

15.8%

Perceived general health status

Poor

86

7.7%

Normal

831

74.1%

Very good

205

18.3%

Satisfaction with family physician

Not satisfied

22

2.0%

Average satisfaction

578

51.5%

 

Very satisfied

522

46.5%