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Table 5 Mean patient satisfaction percentiles with respect to quality of care and waiting times

From: Evaluating quality of care for patients with rotator cuff disorders

  OVERALL (n = 171) CALGARY (n = 96) EDMONTON (n = 75)
Quality of Care
[%, (SD)]
Waiting Time
[%, (SD)]
Quality of Care
[%, (SD)]
Waiting Time
[%, (SD)]
Quality of Care
[%, (SD)]
Waiting Time
[%, (SD)]
Diagnostic imaging
  X-ray   78 (29)   76 (30)   81 (28)
  Ultrasound   57 (33)   59 (32)   51 (38)
  MRI public   46 (37)   45 (35)   47 (39)
  MRI private   74 (37)   65 (43)   93 (11)
Physician provider
 Primary care ER 62 (33) 54 (37) 67 (27) 55 (30) 59 (36) 53 (42)
GP/Family 80 (27) 73 (31) 81 (26) 75 (29) 77 (29) 70 (32)
 Specialist Sport Med. 80 (24) 73 (28) 82 (23) 77 (25) 75 (27) 67 (34)
Surgeon 90 (21) 60 (35) 89 (23) 61 (34) 90 (18) 59 (36)
  1. SD standard deviation. MRI magnetic resonance imaging. ER emergency room physician. GP general practitioner. Family family physician. Sport Med sport medicine physician
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