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Table 4 Actual, suggested, and ideal waiting times (days)

From: Evaluating quality of care for patients with rotator cuff disorders

  Overall (n = 171) Calgary (n = 96) Edmonton (n = 75)
Variable MI MS (SD) MA (SD) Median Range MA (SD) Median Range MA (SD) Median Range
Diagnostic imaging
  X-ray   6 (11) 3 (6) 1 0–30 4 (6) 1 0–30 2 (5) 0 0–23
Ultrasound   11 (13) 28 (31) 15 0–180 23 (29) 14 0–180 38 (33) 30 0–120
MRI public   25 (27) 103 (100) 82 2–611 108 (126) 60 2–611 94 (75) 90 7–300
MRI private   17 (35) 8 (8) 4 0–30 10 (9) 7 2–30 4 (5) 3 0–14
Physician visits
 Primary care ER   1 (1)a 3 (2) a 2 0–8 2 (2) 2 0–6 3 (2) 2 0–8
GP/Family 0–7 5 (8) 6 (7) 3 0–30 6 (8) 3 0–30 5 (7) 2 0–30
 Specialist Sport Med. 0–14 13 (9) 37 (48) 21 3–180 41 (55) 20 3–180 28 (25) 21 7–90
Surgeon 42–84 36 (39) 172 (191) 122 7–1430 175 (232) 62 7–1430 169 (119) 153 7–638
Surgery 84   162 (194) 92 10–1280 137 (159) 64 30–730 188 (223) 121 10–1280
Total wait time    264 (248) 183 14–1491 250 (271) 146 14–1491 282 (215) 247 17–1308
 Group 1    157 (133) 119 14–700 142 (142) 91 14–700 180(114) 167 17–372
 Group 2    370 (287) 317 24–1491 378 (327) 237 31–1491 362(242) 366 24–1308
  1. MI mean ideal waiting times represent the recommended time in days from when a patient decides to seek treatment from a general practitioner (GP)/Family physician, or from the date of referral to a sport medicine physician, surgeon, or for surgery (adopted from Eubank et al., 2016). MS mean patient-suggested waiting times. MA mean patient-reported actual waiting times. SD standard deviation. MRI magnetic resonance imaging. ER emergency room physician. GP general practitioner. Family family physician. Sport Med sport medicine physician
  2. Group 1: patients that did not require immediate surgical management and were treated conservatively with a non-operative rehabilitation program. Group 2: patients who had confirmed surgical dates or had already received surgery
  3. aWaiting time measured in hours
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