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Table 4 Results from observation of CCs and FWCs

From: How can mobile phones be used to improve nutrition service delivery in rural Bangladesh?

Topic

Observation

Availability and use of ICTs

- Personal mobile phones were seen

- Only one mother called FWA to find out her availability

BCC and job aid on nutrition

- Two posters on general nutrition advice during pregnancy and breast feeding week was observed in a FWC and a CC

- In one CC, CHCP showed a calendar of IYCF information which was locked in a steel cupboard

Nutrition counselling

- In the FWC pregnant mothers were told about colostrums feeding

- No advice was given regarding nutrition during home visits

Workload

Static facility

- Work hours were between 10 am to 1-2 pm

- CHCP was mostly present and sometimes other health workers were present.

- A range of 2–20 patients, mostly women visited with complaints about common illnesses (cough, cold, fever, diarrhea, stomach ache, gastric problems etc.)

- Registration happened manually through register books. When 3–4 people came at a time, registration did not occur for everyone

Household visit

- Talked about family planning (FWA) during home visits

- Informed mothers about vaccination dates and venues (HA) during home visit

Satellite clinic (HA)

- Vaccinated children

- Filled out the children’s vaccination card

- Filled the registration book for vaccines