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Table 3 Important rating for each cluster

From: The patient experience in community mental health services for older people: a concept mapping approach to support the development of a new quality measure

Cluster

Mean

Standard deviation

A: Personal qualities and relationships

4.23

0.565

B: Communication problems.

4.33

0.574

C: Feeling powerless

4.19

0.774

D: In-and-out care

3.89

0.719

E: Bureaucracy

3.74

0.927

F: Focus on life not just mental health

4.06

0.765

Other: Continuity of care

4.09

0.638