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Table 3 Important rating for each cluster

From: The patient experience in community mental health services for older people: a concept mapping approach to support the development of a new quality measure

Cluster Mean Standard deviation
A: Personal qualities and relationships 4.23 0.565
B: Communication problems. 4.33 0.574
C: Feeling powerless 4.19 0.774
D: In-and-out care 3.89 0.719
E: Bureaucracy 3.74 0.927
F: Focus on life not just mental health 4.06 0.765
Other: Continuity of care 4.09 0.638