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Table 1 Characteristics of Survey Respondents

From: Experiences of primary care physicians and staff following lean workflow redesign

 

Baseline

(N = 970)

Follow-up

(N = 860)

N

%

N

%

Gender

 Female

770

79%

599

70%

 Male

169

17%

122

14%

Age

 Under 30

145

15%

113

13%

 30–39

313

32%

212

25%

 40–49

255

26%

213

25%

 50–59

181

19%

143

17%

 60 or over

49

5%

43

5%

Ethnicity

 Non-Hispanic

689

71%

400

47%

 Hispanic

205

21%

122

14%

Race*

 Black or African American

22

2%

7

1%

 American Indian or Alaska Native

3

0.3%

5

1%

 Native Hawaiian or Pacific Islander

18

2%

20

3%

 Asian

221

23%

129

16%

 White (European, Middle Eastern)

437

45%

284

34%

 Other

207

21%

40

5%

Education

 Some high school, High school graduate/GED

71

7%

53

6%

 Some college or 2-year degree

394

41%

274

32%

 4-year college degree

99

10%

74

9%

 More than 4-year college degree

392

40%

330

38%

Tenure in Department*

 Less than 1 year

105

11%

78

9%

 1–2 years

99

10%

113

13%

 2–5 years

278

29%

140

16%

 More than 5 years

478

49%

414

48%

Specialty

 Family Medicine

290

30%

328

38%

 Internal Medicine

261

27%

280

33%

 Pediatrics

235

24%

252

29%

Professional Role

 Physician

350

36%

330

38%

 Non-Physician

518

53%

521

61%

Phase of Lean Implementation

 Pilot (phase 1)

133

14%

99

12%

 Beta (phase 2)

328

34%

270

31%

 Gamma (phase 3)

509

52%

491

57%

  1. Note: Cells may not add to 100% due to missing data
  2. *p < 0.05