Neonatal mortality
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High neonatal mortality rates
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72 (27)
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Root cause analysis, auditing of all perinatal deaths, a creation of a separate newborn unit, minor renovations and improving of IPC practices
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Completeness of partograph
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Low percentages of sampled partographs correctly filled
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11 (4)
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Conduction of CME (Continuing Medical Education) for staff and the institution of monitoring
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Waiting times
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Longer than promised to clients waiting times
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12 (11)
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Introduction of a customer desk, the sensitization of all departments and units and an overall introduction of customer flow systems
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IPC
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IPC not meeting the required standards
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24 (20)
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Training and implementation of 5S, training on root cause analysis, improvement in IPC practices and a carrying out of regular assessments
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Shortages of staffing and transportation in remote areas
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Transferring out of staff and a poor public transport system
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15 (12)
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Improvement on the referral system, establishment of a good communication with coordination of ambulances, attendance to all emergency cases within 45 min and the possibility of referral
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