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Table 6 Convergent validity. Correlation between overall patient satisfaction and components

From: Validation of the Neonatal Satisfaction Survey (NSS-8) in six Norwegian neonatal intensive care units: a quantitative cross-sectional study

Factors

Overall item 1

Overall item 2

Treatment of the infant

Treatment of parents

F1 Care and Treatment

.394**

.514**

F2 Doctors

.323**

.385**

F3 Visit

.229**

.286**

F4 Information

.352**

.393**

F5 Facility

.232**

.263**

F6 Parent anxiety

.135**

.155**

F7 Discharge

.232**

.249**

F8 Siblings

.179*

.162*

  1. Spearman’s rank correlation
  2. ** = correlation is significant at the 0.01 level (2-tailed)
  3. * = correlation is significant at the 0.05 level (2-tailed)
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BMC Health Services Research

ISSN: 1472-6963

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