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Table 2 Distribution of patients’ assessment of CHS according to acceptability

From: Factors influencing government insurance scheme beneficiary acceptance of the gatekeeper policy: a cross-sectional study in Wuhan, China

  AGP NAGP χ2 P-value
n % n %
Doctor-patient-relationship(6 items)
 Most positive assessmentsa 195 38.09 153 23.54 62.61 < 0.01
 Neutral assessmentsb 154 30.07 140 21.54   
 Poor assessmentsc 163 31.84 357 54.92   
Medical care(5 items)
 Most positive assessments 179 34.96 115 17.69 78.32 < 0.01
 Neutral assessments 100 19.53 73 11.23   
 Poor assessments 233 45.51 462 71.08   
Information and support(4 items)
 Most positive assessments 142 27.73 108 16.62 83.64 < 0.01
 Neutral assessments 160 31.25 102 15.69   
 Poor assessments 210 41.02 440 67.69   
Organization of care(2 items)
 Most positive assessments 237 46.29 174 26.77 94.31 < 0.01
 Neutral assessments 151 29.49 138 21.23   
 Poor assessments 124 24.22 338 52.00   
Accessibility(6 items)
 Most positive assessments 39 7.62 33 5.07 45.24 < 0.01
 Neutral assessments 171 33.40 113 17.38   
 Poor assessments 302 58.98 504 77.54   
  1. aPatients who marked 100% of the answered questions in one of the two most positive answering categories
  2. bPatients who marked 50%–99% of the answered questions in one of the two most positive answering categories
  3. cPatients who marked less than 50% (0–49%) of the answered questions in one of the two most positive answering categories