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Table 3 Base Levels for the categorical variables included in the regression model

From: Using overbooking to manage no-shows in an Italian healthcare center

Variable Base Level
Gender Male
Age group 46–64
Insurance Status NHS
Type of patient New Patient
Booking confirmation Not confirmed
Type of booking Contact Center
Day of the week Wednesday
Month of the year March
Year 2012
Time of the day 8 AM-1 PM
Long weekend No
Weather forecast Clear
Text message reminder service Not yet activated
No NHS coverage period No
Contrast agent No