Table 3 Base Levels for the categorical variables included in the regression model
From: Using overbooking to manage no-shows in an Italian healthcare center
Variable | Base Level |
|---|---|
Gender | Male |
Age group | 46–64 |
Insurance Status | NHS |
Type of patient | New Patient |
Booking confirmation | Not confirmed |
Type of booking | Contact Center |
Day of the week | Wednesday |
Month of the year | March |
Year | 2012 |
Time of the day | 8 AM-1 PM |
Long weekend | No |
Weather forecast | Clear |
Text message reminder service | Not yet activated |
No NHS coverage period | No |
Contrast agent | No |