Table 5 Examples of methods of information exchange between staff and families
Target group | Purpose | Methods used |
|---|---|---|
Parents | Information giving | Condition specific information leaflets |
Admission pack | ||
Ward book | ||
Partnership in care nursing document | ||
Guidelines for parents of children with LD | ||
Eliciting feedback | Friends and family test | |
Planning services | Individual interviews | |
Parent groups and forums | ||
Staff interview panel | ||
Family days | ||
Listening weeks | ||
CYP | Eliciting feedback | Friends and family test |
Paper based surveys - word/pictures/symbols | ||
Verbal or written responses | ||
Film | ||
Photography | ||
Texting | ||
Sing and sign | ||
Planning services | CYP groups/forums | |
15-step programme: go into a clinical area and within 15 steps look at what you see and how you feel about it | ||
Spoonful of sugar scheme: nurse meets young person before a consultation to help them prepare questions which they may want to ask | ||
CYP with LD | Information giving | Easy read materials |
Symbols | ||
Photographs | ||
Pictures, including picture exchange communication (PECS) |