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Table 3 Content area of interest for the PSI Educational Program as indicated by survey respondents: cyberseminar session, topic, and outline of information covered

From: Tailoring an educational program on the AHRQ Patient Safety Indicators to meet stakeholder needs: lessons learned in the VA

Content Area of Interest for the PSI Educational Program (Survey Response %, Fig. 2) Cyberseminar Session and Topic Outline of Information Covered
  Session 1: An Overview of the PSI Educational Program • Brief history about the study and the development of the PSI program
• Road map of the cyberseminars and what topics will be covered during the cyberseminars
• How to interpret PSI rates (92%)
• Specific definitions of selected PSIs (90%)
Session 2: The PSIs and Your Facility’s Reports • Overview of the PSIs (e.g., definitions of PSIs)
• Public reporting of the PSIs
• Centers for Medicare and Medicaid Services Hospital Compare website for non-VA hospitals
• VA reporting of the PSIs
• Review of a sample VA PSI report
• Where to find and request additional information on your facility’s VA PSI report
• Who to contact with questions about your facility’s VA PSI report
• How to interpret PSI rates (92%)
• Specific definitions of selected PSIs (90%)
Session 3: How to Interpret PSI Rates • Further review of the PSIs (e.g., definitions of additional PSIs)
• How PSIs are calculated (e.g., observed rates vs. risk adjusted rates)
• How valid are the PSIs
• Positive predictive values
• Reasons for false positive findings
• Negative predictive values
• Processes of care
• How to use the PSIs for monitoring trends (93%)
• How to use the PSIs for case-finding (86%)
Session 4: How to Use the PSIs and Organizational Factors to Consider • AHRQ Quality Indicators Toolkit
• Monitoring trends/benchmarking/case finding
• Identifying priorities for PSI rate improvement
• Organizational factors to consider
• How to use the PSIs for QI (86%) Session 5: Using the PSIs for QI: Experiences Within and Outside the VA • Using the PSIs for quality improvement
• IHI Virtual Breakthrough Series on Postoperative Respiratory Failure
• AHRQ Quality Indicators Toolkit
• Case study from AHRQ newsletters
  Session 6: Wrap up call/Q&A session • Summary of what cyberseminars covered
• Q&A session