Table 3 Clients' satisfaction with health facility service areas
n=501 | Satisfied or very satisfied (%) |
|---|---|
Condition of waiting area | 96.8 |
Attitude of provider | 96.6 |
Visual privacy of examination room | 96.6 |
Provider response to health concern | 96.2 |
Time spent with provider | 95.0 |
Waiting time | 94.4 |
Audio privacy of consultation | 94.2 |
Opening and closing hours of facility | 93.0 |
Cost of services or treatment | 88.4 |
Availability and condition of lavatories | 87.5 |
Availability of medicine | 86.4 |
Condition of examination rooms | 83.4 |
Availability and condition of hand washing facilities | 55.9 |