Table 5 The association between online ratings and quality of care measures (Spearman rank coefficient of correlation)

 1

HAI_1_SIR: Central Line-Associated Bloodstream Infection (CLABSI)

 2

HAI_2_SIR: Catheter-Associated Urinary Tract Infections (CAUTI)

 3

HAI_5_SIR: MRSA blood Laboratory-identified Events (bloodstream infections)

 4

HAI_6_SIR: C. diff. Laboratory identified Events (Intestinal infections)

 5

PSI_12_Score: Serious blood clots after surgery

 6

PSI_15_Score: Accidental cuts and tears from medical treatment

 7

PSI_6_Score: Collapsed lung due to medical treatment

 8

PSI_90_Score: Serious complications (summary measure; PSI-90-SAFETY)

 9

READM_30_Score: Rate of readmission after discharge from hospital

 10

ED_1b: Average time patients spent in the emergency department, before they were admitted to the hospital as an inpatient

 11

ED_2b: Average time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room

 12

OP_18b: Average time patients spent in the emergency department before being sent home

 13

OP_20: Average time patients spent in the emergency department before they were seen by a healthcare professional

 14

OP_22: Percentage of patients who left the emergency department before being seen

 15

OP_6: Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery

 16

OP_7: Outpatients having surgery who got the right kind of antibiotic

 17

SCIP_CARD_2: Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery

 18

SCIP_INF_1: Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection

 19

SCIP_INF_10: Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal by the end of surgery

 20

SCIP_INF_2: Surgery patients who were given the right kind of antibiotic to help prevent infection

 21

SCIP_INF_3: Surgery patients whose preventive antibiotics were stopped at the right time (within 24 h after surgery)

 22

SCIP_INF_9: Surgery patients whose urinary catheters were removed on the first or second day after surgery.

 23

SCIP_VTE_2: Patients who got treatment at the right time (within 24 h before or after their surgery) to help prevent blood clots after certain types of surgery

 24

VTE_1: Patients who got treatment to prevent blood clots on the day of or day after hospital admission or surgery

 25

VTE_2: Patients who got treatment to prevent blood clots on the day of or day after being admitted to the intensive care unit (ICU)

 26

VTE_3: Patients with blood clots who got the recommended treatment, which includes using two different blood thinner medicines at the same time

 27

VTE_4: Patients with blood clots who were treated with an intravenous blood thinner, and then were checked to determine if the blood thinner was putting the patient at an increased risk of bleeding

 28

VTE_5: Patients with blood clots who were discharged on a blood thinner medicine and received written instructions about that medicine

 29

VTE_6: Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it