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Table 5 Health service satisfaction and abusive and disrespectful experiences

From: Factors influencing the capacity of women to voice their concerns about maternal health services in the Muanda and Bolenge Health Zones, Democratic Republic of the Congo: a multi-method study

Health services quality satisfaction assessment

Total

Mistreatment experiences

p

  

Yes

No

0.016

Very satisfied

77 (15.1%)

1 (3.8%)

76 (15.7%)

 

Satisfied

232 (45.4%)

11 (42.3%)

221 (45.6%)

 

Indifferent/Neutral

50 (9.8%)

7 (26.9%)

43 (8.9%)

 

Not satisfied/Unsatisfied

124 (24.3%)

7 (26.9%)

117 (24.1%)

 

Very unsatisfied

28 (5.5%)

0 (0.0%)

28 (5.8%)