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Table 4 Household survey, Assessment of health service responsiveness using adapted WHO checklist (n, %)

From: Factors influencing the capacity of women to voice their concerns about maternal health services in the Muanda and Bolenge Health Zones, Democratic Republic of the Congo: a multi-method study

Health service responsiveness aspects

Yes (n = 517)

Lack of attention/health provider does not respond in reasonable time

31 (6.0%)

Health facility rooms are unclean

11 (2.1%)

Health facility rooms are small

18 (3.5%)

Did not choose the health providers

499 (95.6%)

Have an explanation of her health problem or healthcare provided

373 (72.1%)

Give her opinion in the choice of healthcare

167 (32.3%)