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Table 10 Recommendations made by the Cultural consultation

From: The relevance of clinical ethnography: reflections on 10 years of a cultural consultation service

Recommendation

N a

%

Strategies to improve communication/understanding

 Modify communication style (simplify language, avoid jargon, use simple images or metaphors, etc.)

77

36.7

 Use an interpreter

72

34.3

 Explore/take into account the patient’s social situation

62

29.5

 Explore/take into account patient opinion/preferences

25

12

Involve others in patient care

 Refer to mental health services

50

23.8

 Refer to social services

50

23.8

 Refer to other (non mental health) professional (GP, physical therapist)

46

21.9

 Refer to specific cultural/religious resources (imam, community association, traditional healer, etc.)

37

17.5

 Include family/relatives in patient management

34

16.2

Modify illness management or treatment plan

48

22.9

Other

58

27.6

  1. aRecommendations were emitted for 211 cases. For some cases, more than one recommendation was given