Skip to main content

Table 5 Overview of the primary facilitators and how they influenced various aspects of healthcare delivery/reception

From: Barriers and facilitators to cultural competence in rehabilitation services: a scoping review

Primary facilitators to culturally competent care

Impact on health care service delivery/reception

Cultural awareness amongst practitioners

• Helped establish rapport

• Helped with provision of appropriate care/therapy

• Helped to tailor care/therapy when needed

• Helped with understanding patient/caregiver health-related goals

Cultural awareness in services

• Improved practitioner-patient/caregiver communication

• Helped establish rapport

• Increased attendance and compliance

• Helped to learn about patients’/caregivers’ values and needs

• Helped diminish negative experiences

• Created a comfortable atmosphere

• Helped support patients/caregivers with long-term treatment management

Explanations of health care systems

• Increased patient/caregiver understanding of available services and resources

• Increased patient/caregiver understanding of available funding

• Increased patient/caregiver understanding of available support networks

• Increased patient/caregiver understanding of benefits of treatment and compliance