Table 3 Descriptive statistics of the navigators’ activity
| Â | Median | IQR |
|---|---|---|
Total time spent navigating a patient (min) | 186 | 99–323 |
 Interacting directly with a patient (min) | 129 | 72–225 |
 Coordinating various activities for a patient (min) | 42 | 14–84 |
Number of direct interactions between navigator and patient | 1 | 0–2 |
Number of incoming call interactions | 0 | 0–1 |
Number of contacts of patient to check-in | 0 | 0–1 |
Number of appointment reminder calls | 5 | 2–7 |
Number of contacts of patient to follow-up | 3 | 1–4 |
Number of interactions to schedule/reschedule/cancel appointments | 0 | 0–0 |
Number of other phone calls | 0 | 0–1 |