|
3. Makes the right choice whether or not to perform the ABCDE-check
|
4. Checks the ABCDE-criteria adequately and draws the right conclusion
|
.80 (N = 175)
|
|
18. Asks if the follow-up action is understood and feasible
|
19. Checks whether the caller agrees with the follow-up action and shows an open attitude if the caller does not agree
|
.79 (N = 342)
|
|
9. Asks at least the essential questions belonging to the specific complaint
|
10. Works according to the triage system of the GP cooperative
|
.77 (N = 135)
|
|
13. Makes an appropriate urgency estimation
|
14. Chooses the right follow-up action
|
.67 (N = 342)
|
|
8. Selects (in the triage system) the appropriate complaint which yields the highest urgency
|
9. Asks at least the essential questions belonging to the specific complaint
|
.66 (N = 342)
|
|
6. Asks for the medical problem and its development
|
21. Makes use of open and closed questions adequately (c)
|
.62 (N = 342)
|
|
10. Works according to the triage system of the GP cooperative
|
8. Selects (in the triage system) the appropriate complaint which yields the highest urgency
|
.62 (N = 135)
|
|
6. Asks for the medical problem and its development
|
9. Asks at least the essential questions belonging to the specific complaint
|
.61 (N = 342)
|
|
10. Works according to the triage system of the GP cooperative
|
17. Provides concise information which can be clearly understood by the caller
|
.61 (N = 135)
|
|
9. Asks at least the essential questions belonging to the specific complaint
|
21. Makes use of open and closed questions adequately (c)
|
.60 (N = 342)
|
