Table 1 Demographic Characteristics of IS Call Patients and Age-Frequency Matched Non-IS Patients
From: Telephone triage utilization among patients with limited English proficiency
| Â | Non-IS (NÂ =Â 587) | IS (NÂ =Â 587) | P value1 |
|---|---|---|---|
Age (in years), n (%) | Â | Â | 1.0000 |
 18–30 | 74 (12.6) | 74 (12.6) |  |
 31–40 | 109 (18.6) | 109 (18.6) |  |
 41–50 | 81 (13.8) | 81 (13.8) |  |
 51–60 | 109 (18.6) | 109 (18.6) |  |
 61–70 | 104 (17.7) | 104 (17.7) |  |
  > 70 | 110 (18.7) | 110 (18.7) |  |
Gender, n (%) | Â | Â | 0.1186 |
 Female | 385 (65.6) | 410 (69.8) |  |
 Male | 202 (34.4) | 177 (30.2) |  |
Language2 | Â | Â | <0.00011 |
 Arabic | 3 (0.5%) | 66 (11.2%) |  |
 Asian | 20 (3.4%) | 193 (32.9%) |  |
 English | 560 (95.4%) | 0 (0.0%) |  |
 Somali | 3 (0.5%) | 225 (38.3%) |  |
 Spanish | 1 (0.2%) | 39 (6.6%) |  |
 Other | 0 (0.0%) | 64 (10.9%) |  |
Charlson score, n (%) | Â | Â | 0.0183 |
 0 | 207 (35.3) | 182 (31.0) |  |
 1 | 169 (28.8) | 144 (24.5) |  |
 2 | 70 (11.9) | 99 (16.9) |  |
  ≥ 3 | 141 (24.0) | 162 (27.6) |  |