Table 4 Proportion of responders reporting problems on the items of Picker Patient Experience Questionnaire (PPE-15)
PPE-15 item | n = 479 |
|---|---|
1) Understandable answers to questions from doctors [70] | 118/475 (24.8) |
2) Understandable answers to questions from nurses [70] | 114/475 (24) |
3) Different answers from different personnel [70] | 148/475 (31.2) |
4) Discuss anxieties/fears about condition/treatment with doctor (3) | 214/475 (45.1) |
5) Doctors talk in front of you, as if you weren’t there? (4) | 42/475 (8.8) |
6) Involvement in care and treatment decisions? (4) | 200/475 (42.1) |
7) Treated with respect and dignity (4) | 42/476 (8.8) |
8) Discuss anxieties/ fears about condition/treatment with nurse (3) | 146/476 (30.7) |
9) Someone in staff to talk to about concerns? (3) | 142/475 (29.9) |
10) Were you ever in pain? (yes) | 347/475 (73.1) |
10a) Staff took action to relieve pain (5) | 99/476 (20.8) |
11) Opportunity for family/close persons to talk to doctor (6) | 103/477 (21.6) |
12) Enough information to family or someone close to help recover? (6) | 139/476 (29.2) |
13) Understandable explanation about the purpose of medicines (7) | 121/475 (25.5) |
14) Information about medication side effects (7) | 243/475 (51.2) |
15) Information about danger signals to observe at home (7) | 348/475 (73.3) |