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Table 1 Results

From: Care-managers’ professional choices: ethical dilemmas and conflicting expectations

Theme Subthemes Conflicting expectations
Professional autonomy and loyalty 1. Loyal – to whom? Patients` needs versus HHC capacity
2. Decisions overruled Autonomy in professional decision-making versus political intrusion
3. Trust and obligation to notify Client confidentiality versus obligation to notify
Boundaries of involvement 1. Private or professional Patients` needs versus needs to be a private person in leisure time
2. Purchaser or provider Responsibility versus accountability in the role as care-managers
3. Accessibility Access for patients` - versus workload in the purchaser unit