From: Care-managers’ professional choices: ethical dilemmas and conflicting expectations
Theme | Subthemes | Conflicting expectations |
---|---|---|
Professional autonomy and loyalty | 1. Loyal – to whom? | Patients` needs versus HHC capacity |
2. Decisions overruled | Autonomy in professional decision-making versus political intrusion | |
3. Trust and obligation to notify | Client confidentiality versus obligation to notify | |
Boundaries of involvement | 1. Private or professional | Patients` needs versus needs to be a private person in leisure time |
2. Purchaser or provider | Responsibility versus accountability in the role as care-managers | |
3. Accessibility | Access for patients` - versus workload in the purchaser unit |