From: Adaption, implementation and evaluation of collaborative service improvements in the testing and result communication process in primary care from patient and staff perspectives: a qualitative study
Practice 1
Practice 2
Initial Phase 3 meeting
GP ×6
Nurses ×2
GP × 2
Lead receptionist ×1
Practice Manager X1
Working group meeting 1
GP ×2
GP ×1
PM × 1
Working group meeting 2