“…talking around the computer in hushed tones, not directly addressing the patient, lack of eye contact.” [F, 20, 108] | |
“…disinterest and lack of time.” [F, 56, 113] | |
“Speaking as if the patient is not there, using jargon and acronyms, condescension of any sort.” [F, 37, 111] | |
“Arrogance. Seeming to be in a hurry and believing they know what you feel.” [F, 67, 120] | |
“Treating the patient as a number and not a person.” [F, 37, 133] | |
“…too many people in the patient’s room.” [F, 35, 135] |